Effective Date: 4/23/25
Who we are
Welcome to ZP Travel Portugal. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://zptravelportugal.com, or interact with us in any other way. Please read this policy carefully.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
Book a tour or make an inquiry
Contact us via email or contact forms
Subscribe to our newsletter
Interact with our website
This may include:
Name
Email address
Phone number
Billing and shipping address
Travel preferences and special requests
We may also automatically collect certain information when you visit our website, including:
IP address
Browser type
Device information
Pages you visited and time spent
2. How We Use Your Information
We use the collected information to:
Process bookings and manage travel arrangements
Respond to your inquiries and provide customer support
Improve our website and services
Send promotional emails (only with your consent)
Ensure the security and proper functioning of our website
3. Sharing Your Information
We do not sell, rent, or lease your personal data. We may share your information with:
Tour partners or local providers for the purpose of fulfilling your booking
Service providers assisting with website operation or marketing (e.g., email marketing platforms)
Legal authorities if required by law or to protect our rights
All third-party services we work with are required to comply with applicable data protection laws.
4. Your Rights (GDPR Compliance)
If you are located in the European Economic Area (EEA), you have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Object to our use of your data or request restriction
Withdraw your consent at any time
Lodge a complaint with a supervisory authority
To exercise these rights, contact us at Zepaulotravelportugal@gmail.com
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
6. Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
7. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. These cookies help us understand user behavior and improve our services.
You can manage your cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites.
9. Children’s Privacy
Our services are primarily intended for adults; however, we may collect limited personal information about children only when necessary for travel arrangements and only with the consent and involvement of a parent or legal guardian.
This information may include:
Full name
Date of birth
Passport or identification details (if required for booking)
Special travel requirements or medical needs
We do not knowingly solicit or collect personal data directly from children under the age of 13 without verifiable parental consent. If we learn that we have collected such data without proper authorization, we will delete it promptly.
If you are a parent or guardian and believe we have collected information about your child without your consent, please contact us at Zepaulotravelportugal@gmail.com
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:
ZP Travel Portugal
Email: Zepaulotravelportugal@gmail.com
Phone: [insert phone number]
Website: zptravelportugal.com